- Dont give out your pin number, password or token to anyone.
anyone or who asks you to transfer money to a ‘safe account’ or verify
your bank account information to protect your account from being closed
or your card from being blocked. Remember Haggai Mortgage Bank will
never make such request.
- Don’t click on any link or open any attachment from an
emails. Doing so could allow fraudsters to access your information or
infect your device with a virus.
- Email fraud is called ‘phishing’. Don’t open any email that
to click on a link for the purpose of updating your account
information, or to get a refund, or to download. Perhaps you open the
mail, don’t click on the suspicious link in the message because it will
direct you to a website that appears real and genuine.
- If you receive a call from someone claiming to be from your
asking for personal information about yourself or your bank account, it
could be a scam. Haggai Mortgage Bank will never ask a customer to
provide, verify or update their account information via email.
- Ignore text messages that you weren’t expecting which
contains a link
to a website and asks you to click through or call a number you don’t
- Avoid letting someone you don’t know have access to your
- When choosing a PIN or password, pick something that’s easy
to remember, but hard for anyone else to guess. Also you should never
write your pin down. If it’s found by someone else, it could be used
with your card. Remember, Haggai Mortgage Bank will never ask for your
PIN or password in any correspondence.
- Create strong passwords for your online banking and card
- Your password should be at least 10 characters long, a mixture of
numbers, uppercase and lowercase letters and other symbols. Do not use
the Save Password option on your computer.
- To reduce the risk of fraud on your accounts, you should
password regularly – at least once every 3 months.
- As a protective device, our Online Banking Service has a
out feature – We’ll log you out if you don’t use the service for 10
minutes. Also we’ll automatically disable your access to online banking
if 3 incorrect log-in attempts are made. This is to stop fraudsters
making repeated attempts to get into your accounts. Don’t forget to
sign off when you have finished your online banking session.
- When shopping online, avoid entering your card details on
public computers. Only enter your card details on secure sites – check
that the web address begins with ‘https://’ and that there’s an
unbroken padlock symbol in the browser address bar.